Despite launching a couple of two new iPhone models, Apple seems to be having a bad September. Not only did they launch two new iPhones, they also introduced their very first wearable device and even debuted the NFC payment system. Even with all these innovations, Apple’s troubles may be far from over.
Last week, Apple released iOS 8.0.1 only to realize that it caused a few issues to its users’ devices; most importantly leaving its users without any cell service for over 24 hours. Additionally, the hashtag #Bendgate has kept trending with the reports of the luxurious iPhone 6 Plus’ poor frame. With plenty of people complaining about bent iPhones, it seems like the company’s luck isn’t going to change any time soon. Oh, shall we include the U2 album nobody wanted on their iTunes account and the compromised number of celebrity iCloud accounts?
If Apple’s looking forward to getting some peaceful sleep in October, it might not be happening anytime soon. Just recently, the folks at MacRumors discovered a bug in the iOS ‘reset settings’ that poses a threat of permanently deleting every single iWork document stored in an iCloud account.
As discovered, using the reset settings on iOS 8 may do much more than just reset your settings. Even though you will get a pop-up notification that no document or media will be deleted, the reset feature does the opposite. Numerous users have reported losing their documents after they use the option. According to the first user that complained about the problem, it seems that Apple’s productivity apps are affected by the reset. Complaints on issues with other applications have not yet been received.
It would be acceptable if the reset would simply delete the files from your iOS device. Unfortunately, the reset also means that it deletes these files from the iCloud Drive manager as well as computers operating on OS X Yosemite. If you don’t have a backup of those files, you’re in big trouble since those documents will be gone forever.
Thankfully, Apple’s support teams are currently working on an attempt to recover data that was affected by the bug. If you are among the users who have encountered the error, you can get in touch with support so you can get help. There’s no guarantee, however, that your files will be recovered.
We’re hoping Apple gets to fix these issues as soon as possible. After all, it’s disappointing to hear about all these iOS 8 issues.
Source: 9to5 Mac
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